Can I set up my direct debit over the telephone?

Can I pay my Council Tax online?

Yes you can. Please click here to go to our online payments page.

If I pay in one lump sum do I get a discount?

There is no discount currently given for paying in one lump sum.

Can I set up my direct debit over the telephone?

You can now set up direct debit payment over the telephone, simply telephone 01268 882200 press option 1 and our advisors will set this up for you. Please make sure you have your council tax reference number and bank account details when you telephone. Various momthly payments are available as well as weekly payments (Friday only).

For all payment options please click here payment options

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Can I pay at the end of the month?

You can only pay at the end of the month (28th) if you elect to pay by direct debit.

If you pay by cash / cheque you must make payment by the 7th of each month otherwise you will run the risk of receiving a reminder notice, and continued late payment could lose you the right to pay by instalments.

If you wish to pay via direct debit simply telephone 01268 882200 press option 1 and our advisors can set this up for you. Please have your council tax reference number and bank account details when you telephone.

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When and how can I pay my Council Tax?

The following payment methods are available: Online, Direct Debit, Credit or Debit Card, BACS, or by post. If you don’t pay by direct debit, payment must reach us by the 1st of each month. There is more information on the back of your Council Tax bill.

1. On-line:To use this method click here.

2. By Direct Debit: (a) over ten months on 1st, 7th, 14th, 21st or 28th April to following January inclusive; (b) over twelve months on 1st, 7th,14th, 21st or 28th April to following March inclusive; (c) two half-yearly payments by 7th May and 7th November; (d) one payment by 7th May. The number of instalments will be fewer if you become responsible for paying Council Tax later in the year. If you wish to pay via direct debit simply telephone 01268 882200 press option 1 and our advisors can set this up for you. Please have your council tax reference number and bank account details when you telephone.

3. By credit or debit card using our automated telephone payment service. The telephone number is 01268 882310. We can issue receipts by e-mail or we will give you the receipt number from the bank or credit card company if you use this method.

The Council will be introducing Credit Card Charges for all payments except Parking Fines form the 1st April 2011. A charge of 1.7% will be added to payments made by Credit Card. Payments by Debit Card will not be affected by these changes.

4. BACS: Please give your bank your Council Tax reference number and the following details of our bank account: Co-operative Bank PLC, 40 London Road, Southend on Sea, SS1 1NW Sort code: 08-90-17 Account number: 61112296

5. By post: You can send your cheque made payable to Castle Point Borough Council to Castle Point Borough Council, Dept CT, PO Box 15, Benfleet. Please write your Council Tax Reference number, name and address, on the back of the cheque.

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