Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Banding Queries


My banding is wrong, or too high, can you reduce it?

You’ll need to contact the Valuation Office Agency to appeal against your Council Tax band. 


What is the banding on a property?

The banding is determined by the Valuation Office Agency.

This band is determined by the value of your property (this value is the amount for which the property would have been expected to sell for on the open market on 1 April 1991). The table below shows the values for each band:

property bands
A   Up to £40,000
B £40,001 To £52,000
C £52,001 To £68,000
D £68,001 To £88,000
E £88,001 To £120,000
F £120,001 To £160,000
G £160,001 To £320,000
H £320,001 And over  

You can check the banding of any property by visiting the Valuation Office Agency website at