Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Battery Recycling

You can recycle your household batteries at a number of venues across the borough, and almost anywhere that sells batteries.

Batteries you can recycle locally:

Y All domestic batteries
Y AAA to D size batteries
Y 9v batteries
Y Watch batteries
Y Power tool batteries
Y Mobile phone batteries
Y Laptop batteries


Batteries you cannot recycle locally:

N Car/vehicle batteries
(please take these to the Recycling Centre for Household Waste)


Take your batteries to any of the following venues:


Electrical Recycling

See our Electrical Recycling page for how to recycle your electrical appliances.