Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page .  

Benefit Reforms

There are many benefit welfare reforms that are already in place with more reforms to come. Please make sure that you are aware of the forthcoming changes and how this may affect you. There is information below detailing the changes. Please also refer to the Debt, welfare, work and wellbeing advice link.