Accessing Council Services:
- You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
- The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
- You can find information and advice on COVID-19 and our 24/7 online services on our Coronavirus information page .
We are aware of an issue in accessing the Castle Point Home Choice website – More information here
Bulky Waste Collection
The Bulky Waste service is currently suspended due to a shortage or drivers.
If you have a collection already booked the collection will still take place.
Apologies for any inconvenience this may cause.[Updated 18/10/21]
Too good to throw away!
Some items are just too good to not be reused by someone. Before contacting the council why not consider donating your items to an organisation where they can be reused by someone in need. It’s quick, easy and free to pass on your items and some items can even be collected for free. Everything from that sofa, bicycle or some electrical items.
Freegle is an online platform that helps people give and get items for free in their local community! It’s a great way to support your local community and save items from being thrown away . The types of items you can give and get on Freegle ranges from furniture, clothing and children’s toys to soil, rubble or even pre-loved garden ornaments. You can pass almost anything on using Freegle!
It’s easy and free to join Freegle – join your local Freegle group today:
Hopeworx is a local Rayleigh based charity that collects donations of all furniture and electrical appliances free of charge with the aim of providing help to those who find themselves in crisis and in need of such furniture. All appliances are tested and where necessary repaired to make them fit for use. The warehouse at 33 Brook Road, Rayleigh SS6 7XJ is open to the general public to come along, browse and buy.
If you can't donate
We provide a bulky waste collection service for household items e.g. tables, chairs, beds etc., we do not collect fixtures or fittings. See the table below for a list of items that we can or cannot take.
|Accepted Items||NOT Accepted Items|
|Audio equipment||Bathroom fittings|
|BBQs (not fitted)||Boilers/radiators/fires (fitted)|
|Beds/mattresses||Car parts and batteries|
|Bicycle (pedal bicycles only)
Alternative: Donate to charity
|Carpet/rugs||Doors (apart from internal)|
|Cupboards (not fitted)||Hardcore|
|Electrical Appliances||Kitchen units and fittings|
|Fence panel – wooden only||Mirrors|
|Fence posts - wooden only||Oil and oil drums/tanks|
|Garden Waste (individually price)||Patio doors|
|Internal Doors||Petrol garden machinery|
|Ironing board||Pianos (call reuse organisation)|
|Kitchen units and fittings (flattened)||Pond items|
|Wardrobe (not fitted)|
|White goods (e.g. fridges, freezers, washing machines)|
Request a Collection
Minimum charge of £38 for up to 3 items, each additional item is £6 (with a maximum of 10 items). More than 10 items by negotiation
Call: 01268 882200
Do you have a large quantity of garden waste to recycle?
We now offer collections of a large amount of garden waste. All material must be piled up and available for collection - this is not a gardening service. Prices start from £38
What is collected? Click here:
For more information contact: email@example.com
Not a bulky waste item?
Items that Castle Point Borough Council will not take via the Bulky Waste collection should either be taken to the Recycling Centre for Household Waste or please contact a local skip/house clearance provider. Only use registered waste carriers. You could be prosecuted and fined up to £5,000 if you don’t.
Find and check registered waste carriers or call the Environment Agency hotline 03708 506 506.
Follow the SCRAP code
Suspect: Be suspicious of cold callers / rogue traders
Check: Ask for their waste carrier registration details
Refuse: Always refuse cold callers offering to take your rubbish
Ask questions: Ask what is going to happen to your waste
Paperwork: Ask for a waste transfer note