Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

We are aware of an issue in accessing the Castle Point Home Choice website – More information here


We are aware of a recent issue in accessing the Castle Point Home Choice website via certain browsers, mobile & tablet devices. Following investigation from our software provider this should now be resolved for a majority of users.

If you are still experiencing issues in accessing the Castle Point Home Choice website, we would recommend that you clear your recent cached data / tracking cookies and this should then resolve the access issue.  

Please note you have until 11.59pm on Sunday 3rd October to place your bid. The date and time bid is placed does not effect your end position.   

HomeChoice Adverts 30-09-2021 [pdf] 150KB

We apologies for this inconvenience and hope to have it resolved shortly.