Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Contact Us

Council Address

Castle Point Borough Council
Kiln Road
Thundersley
Benfleet
Essex SS7 1TF

Map of Council Offices

Directions to Castle Point Council

Pre-booked Appointments

Kiln Road office will be open for pre-booked appointments only between 9am & 4pm, arranged on a case by case basis by calling 01268 882200.

Contact Numbers

Phone: 01268 882200 : 8.45am-5.15pm Monday-Thursday and 8.45am-4.45pm Friday
Email: info@castlepoint.gov.uk

 

Emergency out of hours telephone numbers

Emergency out of hours for Council services (excluding housing repairs): 0800 833 162
Council Housing Tenant Emergency general repairs: 01268 919076
Council Housing Tenant Emergency Gas repairs: 01702415891

Sports and Recreation
Thundersley Canvey Island

Runnymede Leisure Centre
Kiln Road
Thundersley
Essex
SS7 1TF

 Waterside Farm Leisure Centre
Somnes Avenue
Canvey Island
Essex
SS8 9RA
Phone: 01268 756514
leisure@castlepoint.gov.uk

Phone: 01268 694342
 


Public Opening Times Visit the leisure pages for further information

Thundersley Canvey Island

Opening Times

Monday to Friday 7:00am - 10:00pm
Saturday 8:00am - 7:30pm
Sunday 8:00am - 9:30pm

Monday to Friday 6:30am - 10:15pm
Saturday 8:00am - 5:45pm
Sunday 8:00am - 9:45pm

 

Department Contact Details
Department Telephone E-Mail
Benefits 01268 882 200 benefits@castlepoint.gov.uk
Benefit Investigation Service 01268 882 250 compliance@castlepoint.gov.uk
Business Rates 01268 882 233/237 businessrates@castlepoint.gov.uk
Concessionary Fares (Essex County Council) 0345 200 0388 buspass.team@essex.gov.uk
Council Tax 01268 882 200 counciltax@castlepoint.gov.uk
Council Tax/Business Rates recovery 01268 882 298 recovery@castlepoint.gov.uk
Electoral Services 01268 882 200 elections@castlepoint.gov.uk
Environmental Health 01268 882 200 environmentalhealth@castlepoint.gov.uk
Halls - Enquiries and bookings 01268 882 200 halls@castlepoint.gov.uk
Housing Services & Homelessness 01268 882 200 Homelessness&HousingAdvice@castlepoint.gov.uk
Human Resources 01268 882 294 humanresources@castlepoint.gov.uk
Licensing 01268 882 480 licensing@castlepoint.gov.uk
Media   media@castlepoint.gov.uk
Parks and Open Spaces 01268 882 200 streetscene@castlepoint.gov.uk
Planning 01268 882 200  
Refuse & Recycling 01268 882 200 recycling@castlepoint.gov.uk
Regeneration and Business support 01268 882 345 business@castlepoint.gov.uk

 

Recycling Centres

Recycling centres are run by Essex County Council.