Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page . 

Contact Us

Council Address

Castle Point Borough Council
Kiln Road
Thundersley
Benfleet
Essex SS7 1TF

Map of Council Offices

Directions to Castle Point Council

Pre-booked Appointments

Kiln Road office will be open for pre-booked appointments only between 9am & 4pm, arranged on a case by case basis by calling 01268 882200.

Contact Numbers

Phone: 01268 882200 : 8.45am-5.15pm Monday-Thursday and 8.45am-4.45pm Friday
Email: info@castlepoint.gov.uk

 

Emergency out of hours telephone numbers

Emergency out of hours for Council services (excluding housing repairs): 0800 833 162
Council Housing Tenant Emergency general repairs: 01268 919076
Council Housing Tenant Emergency Gas repairs: 01702415891

Sports and Recreation
Thundersley Canvey Island

Runnymede Leisure Centre
Kiln Road
Thundersley
Essex
SS7 1TF

 Waterside Farm Leisure Centre
Somnes Avenue
Canvey Island
Essex
SS8 9RA
Phone: 01268 756514
leisure@castlepoint.gov.uk

Phone: 01268 694342
 


Public Opening Times Visit the leisure pages for further information

Thundersley Canvey Island

Opening Times

Monday to Friday 7:00am - 10:00pm
Saturday 8:00am - 7:30pm
Sunday 8:00am - 9:30pm

Monday to Friday 6:30am - 10:15pm
Saturday 8:00am - 5:45pm
Sunday 8:00am - 9:45pm

 

Department Contact Details
Department Telephone E-Mail
Benefits 01268 882 200 benefits@castlepoint.gov.uk
Benefit Investigation Service 01268 882 250 compliance@castlepoint.gov.uk
Business Rates 01268 882 233/237 businessrates@castlepoint.gov.uk
Concessionary Fares (Essex County Council) 0345 200 0388 buspass.team@essex.gov.uk
Council Tax 01268 882 200 counciltax@castlepoint.gov.uk
Council Tax/Business Rates recovery 01268 882 298 recovery@castlepoint.gov.uk
Electoral Services 01268 882 200 elections@castlepoint.gov.uk
Environmental Health 01268 882 200 environmentalhealth@castlepoint.gov.uk
Halls - Enquiries and bookings 01268 882 200 halls@castlepoint.gov.uk
Housing Services & Homelessness 01268 882 200 Homelessness&HousingAdvice@castlepoint.gov.uk
Human Resources 01268 882 294 humanresources@castlepoint.gov.uk
Licensing 01268 882 480 licensing@castlepoint.gov.uk
Parks and Open Spaces 01268 882 200 streetscene@castlepoint.gov.uk
Planning 01268 882 200  
Refuse & Recycling 01268 882 200 recycling@castlepoint.gov.uk
Regeneration and Business support 01268 882 345 business@castlepoint.gov.uk

 

Recycling Centres

Recycling centres are run by Essex County Council.