Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page


Castle Point Borough Council will be closed from Christmas Eve and will re-open for telephone enquiries and pre-booked office appointments at 8.45 am on Tuesday 4th January 2022.

Castle Point Borough Council would like to wish all residents a very happy and safe Christmas and best wishes for the New Year.

Council Tax discount for persons in detention

Notes of Guidance

This discount will apply to a person on a day if he or she is detained under one of the following conditions:

  • In a prison, hospital or any other place under order of any UK court.
  • In a prison, hospital or any other place under a Standing Civilian Court established under the Armed Forces act 1976
  • Under the immigration act 1971, section 136 of the Mental Health Act 1983 (detention in place of safety), or the Repatriation of Prisoners Act 1957.
  • Under the Army Act 1955, the Air Force Act 1955 or the Naval Discipline Act 1957.
  • In a hospital under section 46,47 or 48 or part II of the Mental Health Act 1983.

This category of discount does not apply to:

  • Prisoner released on licensed parole, exempt those discharged temporarily under section 28 or section 47(5) of the Prisoner Act 1952 (generally on compassionate grounds) who will be disregarded.
  • Persons committed to prison for non-payment of Council Tax.
  • Persons detained for default in payment of a fine.
  • Service personnel who are under open arrest or who are detained for less then 48 hours.


Information on persons in detention

Note: Questions marked by * are mandatory

Please list below all people aged 18 or over living at the address and state if any are already disregarded for Council Tax.
Declaration to be signed by the applicant. Warning: Deliberately giving false information could lead to prosecution. I declare that the information given is complete and accurate to the best of my knowledge. I understand the the Council may check the validity of the information provided.