Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our  Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

COVID-19 Secure

Covid-19 Secure: How to stay safe
We are all keen to get back to normal but we must remember Coronavirus is still a real threat. 1 in 3 people who have the virus have no symptoms, so you could be spreading it without knowing it.

You can now meet outdoors either in a group of 6 (from any number of households), or in a group of any size from up to 2 households (each household can include existing support bubbles, if eligible).

Shops, zoos, theme parks, community centres, libraries, pubs, restaurants are more are now reopening after many months of being closed. Covid-19 safety measures will be in place as before, like hand sanitisation and mask wearing, and we must remember:

Wash handscover facemake space and ensure there is fresh air when meeting people.

From 1 April, if you have been identified as clinically extremely vulnerable you will no longer be advised to shield. However, you should continue to take extra precautions to protect yourself. It is important that you continue to keep the number of social interactions that you have low and try to limit the amount of time you spend in settings where you are unable to maintain social distancing. If you are in this group, you will previously have received a letter from the NHS or from your GP telling you this.

Reopening of businesses
The government has published it’s COVID-19 Response – Spring 2021 setting out the roadmap out of the current lockdown for England. This is a step-by-step plan to ease restrictions in England cautiously. 

• Find out what each stage means for your business
• Get information on the first step out of lockdown
• Find out when your business is scheduled to reopen and get business support & information on business rates.

Covid secure guidance
As we reach each new step out of lockdown guidance is updated to help you to understand how the changes affect your business. 
Read the latest guidance for your business here.

NHS Test and Trace
Do I still need to keep records for Test and Trace?
Designated venues in certain sectors must have a system in place to request and record contact details of their customers, visitors and staff to help break the chains of transmission of coronavirus. 

• Find out if you need to keep records
Create a QR code

The Test and Trace service have contacted me, what do I do?
Find out what to do if you or one of your employees is contacted by the NHS test and trace service. This link gives advice on self-isolation, sick pay and financial support.

Weekly Testing
Twice weekly rapid tests will be available to everyone from 9 April.

Covid Secure premises
The Environmental Health Service is pleased to announce that it is launching a ‘COVID Secure’ sticker scheme. Stickers will be awarded to those premises where the Service is satisfied they are operating in a way which is COVID Secure: going above and beyond the legal requirements.
Visits to businesses will be carried out unannounced, and once awarded, the sticker can be proudly displayed to give confidence to customers and those visiting the premises that it is ‘COVID Secure’. If a premises fails to maintain its COVID Secure status, the sticker must be removed.
For further information on the scheme, please contact 

Useful links
Vaccine and testing information
Protecting yourself and others, staying safe
Create a Covid risk assessment
Face coverings