Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

COVID-19 Secure

Last updated 24.02.22 07:00

Staying Covid-19 secure

A large percentage of people have now received a vaccine for Covid-19 but please remember, even when fully vaccinated it is still possible to catch and spread the virus. Covid-19 will remain with us for the foreseeable future and so it important that we learn to live with it and manage the risk to ourselves and others. If you are worried about the changes and returning to “normal” life then you may like to read the information published by the NHS on coping with anxiety about coming out of lockdown


Changes to restrictions

Mandatory self-isolation has ended in England – this means you are no longer legally required to self-isolate if you test positive for Covoid-19 or to test daily if you have come into contact with someone who has tested positive.

Face coverings and the use of the NHS COVID Pass are no longer mandatory, though you may wish to keep wearing a face covering.

Getting tested and when to self-isolate

There is no longer a need to self-isolate when testing positive for Covid-19. However, it is encouraged that you wear a mask and avoid congregating with others, if possible.

QR Code

It is no longer a legal requirement for businesses to display QR codes. You may wish to keep additional precautions in place in your business, such as extra sanitisation.

Useful links

Who can get a vaccine
The NHS Covid-19 App
Lateral flow testing
How to get a LFT or PCR test