Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our  Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

TIER 4 Message from the Mayor Colin Riley and Leader Norman Smith

COVID-19 Secure

In order to prevent the spread of coronavirus, the Government has the power to direct the closure of businesses and premises.

The Government has also issued guidance on making a range of different premises types COVID-19 Secure. This means making them safe for employees to occupy, and where appropriate customers/users to visit whilst limiting the spread of coronavirus.  This remains a very challenging time for all of us but by following this guidance we will help to reduce the spread of the virus.

On this page you will find a summary of current measures in place to reduce the spread of the virus along with links to various websites which we hope will be useful for our residents and local businesses.

How can I stay safe?

  • HANDS - Wash your hands regularly and for at least 20 seconds.
  • FACE - Cover your face in enclosed spaces, especially where social distancing may be difficult and where you will come into contact with people you do not normally meet.
  • SPACE - Stay 2 metres apart where possible, or 1 metre with extra precautions in place.

Look out for symptoms. If you have any of the reported symptoms, (high temperature, new continuous cough or loss of taste or smell) please seek advice by calling 119. For information on testing, see useful links at the bottom of this page.

How can I make my business safe?

Government Guidance on making your business COVID-19 Secure can be found at:

Any businesses which require any advice are encouraged to contact the team: or 01268 882200.

What restrictions are in place?

national lockdown is in effect in England to control the spread of Coronavirus

This means you must stay at home and that you cannot leave or be outside of your home unless you have a reasonable excuse, as specified by the Government. You cannot meet other people indoors, unless you live with them, or they are part of your support bubble. Outdoors, you can only meet one person from another household when exercising.

For more information on what you can and cannot do, please use this Link


Useful links

NHS COVID-19 Testing

Meeting others safely

Create an NHS QR Code

Government FAQs on Coronavirus

Stay at home guidance

Working safely, guides of each workplace

HSE COVID risk assessment templates

Face coverings