Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Dead animals killed on the highway

If you wish to report a dead animal, such as a dog, cat, fox or badger, please contact the Council who will arrange for the animal to be removed.

If it is necessary for the animal to be collected out of normal working hours, for example at the weekend, please telephone Essex County Council’s out of hours service on 0845 603 7622.

For larger animals killed on the highway, such as horses and livestock, where the owner is not known, please contact Essex County Council on 0345 743 0430.