Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page


Castle Point Borough Council will be closed from Christmas Eve and will re-open for telephone enquiries and pre-booked office appointments at 8.45 am on Tuesday 4th January 2022.

Castle Point Borough Council would like to wish all residents a very happy and safe Christmas and best wishes for the New Year.

Discount for 18 year old in receipt of child benefit

Notes of Guidance

This discount will apply to a person on a day if he or she is:

  1. 18 years of age; but
  2. is a person in respect of whom another person is entitled to child benefit.

In practice, this discount will usually apply to 18 year olds in their last year at school, at a sixth form college, or on some courses of non-advanced further education.

The discount will cease on the day that Child Benefit ceases. This will be whichever is earlier of:

  1. the person’s 19th birthday
  2. whichever of the following days occur next after he or she ceases in full-time non-advanced education:
    • - the first Monday in January
    • - the first Monday after Easter
    • - the first Monday in September;
  3. the day on which he or she takes up full time employment.

When the discount ceases as a result of (1) above, a discount for 19 year olds still at school or further education may still apply. Please contact this office as indicated overleaf.


Child benefit recipient

Note: Questions marked by * are mandatory

Please list below all people aged 18 or over living at the address and state if any are already disregarded for Council Tax.

You are here: Page 1 of 2