Accessing Council Services:
You can now access services, get advice and support, and transact with us in the following ways:
- By accessing our wide range of 24/7 online services
- By emailing directly to the relevant service
- By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri).
- By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.
Dog Fouling / Dogs on Leads
It is every dog's owner or person in charge of the dog's duty to clean up after their dog.
There are no excuses, fouling is unacceptable! Contact with canine excrement can lead to blindness due to an infection called ’Toxocara canis’.
Castle Point Borough Council has adopted a Borough-wide Public Spaces Protection Order meaning that any person who is witnessed not picking up after their dog could be fined up to a maximum of £1000. Council Officers are authorised to serve Fixed Penalty Notices of £100 to offenders.
The Order applies to all land in the Borough which the public are entitled or permitted to have access to with or without payment. This came into place on 1st October 2017.
Please ensure that you clean up after your dog. If you have dog waste bins within your dog walking route, then please use them. Alternatively clean up your dog waste and take it home with you to dispose of.
What do I do if I witness and incident or wish to report a repeated offender?
If you spot someone who is repeatedly not cleaning up after their dog, please record as much information as possible, including:
- Date and time
- Person’s description
- Dog’s description
- Vehicle registration (if appropriate)
Dogs on Leads, Canvey Island Foreshore
Following a public consultation in 2019 a Public Space Protection Order has been introduced on the Foreshore at Canvey Island. The Order shall apply to the foreshore footpath seaward side and beaches between The Point and Thorney Bay, Canvey Island between the 1 April and 30 September each year. The Order will take effect from the 1 April 2020 and will remain in force for an initial period of 3 years.
It will be an offence for any person in charge of a dog or dogs not to have the dog or dogs on a lead and not to be in control of the lead or leads. A person who fails to comply with any obligation imposed by this Order will be guilty of a criminal offence by virtue of Section 67(1) of the Anti-social Behaviour Crime and Policing Act 2014 and liable to a fine on summary conviction not exceeding level 3 (£1000) on the standard scale.
Council Officers are also authorised to serve Fixed Penalty Notices of £100 to offenders.
The Order will not apply to a person who is registered as a blind person in a register compiled under section 29 of the National Assistance Act 1948, or to a person who has a disability which affects their mobility, manual dexterity, physical co-ordination or ability to lift , carry or otherwise move everyday objects, in respect of a dog trained by Dogs for the Disabled (registered charity number 700454), Support Dogs (registered charity number 1088281) or Canine Partners for Independence (registered charity number 803680) and upon which they rely for assistance.
For the purposes of the order, A person who habitually has a dog in his possession shall be taken to be in charge of the dog at any time unless at that time some other person is in charge of the dog.
For a more detailed map: