Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Flytipping/Graffiti FAQ's

Questions

 

Can you remove flytipping?

Yes, please contact us (including your name, address and location of the flytipping) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we can act.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

 

Can the graffiti be cleaned off my Road / Street Name Plate?

Yes. Please contact us (including your name, address and location of the damaged plate) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we assist you.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

 

Can we get graffiti cleaned?

The Council has a procedure and time scales for dealing with graffiti on its own land, buildings, highway signage and street furniture.

The Council will also deal with graffiti, especially obscene, racial and sexual, on buildings such as, railway companies, educational institutions and other statutory undertakers. This also applies to property such as, telecommunication plant & equipment, mailboxes, transport shelters, etc.

For graffiti incidents on privately owned buildings / land we can provide information on companies who provide a professional removal service if required. Telephone us on 01268 882200 or email streetscene@castlepoint.gov.uk