Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Flytipping/Graffiti FAQ's

Questions

 

Can you remove flytipping?

Yes, please contact us (including your name, address and location of the flytipping) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we can act.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

 

Can the graffiti be cleaned off my Road / Street Name Plate?

Yes. Please contact us (including your name, address and location of the damaged plate) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we assist you.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

 

Can we get graffiti cleaned?

The Council has a procedure and time scales for dealing with graffiti on its own land, buildings, highway signage and street furniture.

The Council will also deal with graffiti, especially obscene, racial and sexual, on buildings such as, railway companies, educational institutions and other statutory undertakers. This also applies to property such as, telecommunication plant & equipment, mailboxes, transport shelters, etc.

For graffiti incidents on privately owned buildings / land we can provide information on companies who provide a professional removal service if required. Telephone us on 01268 882200 or email streetscene@castlepoint.gov.uk