Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

We ask that all residents #StayHomeSaveLives – see a Message from the Leader of the Council

Flytipping/Graffiti FAQ's

Questions

 

Can you remove flytipping?

Yes, please contact us (including your name, address and location of the flytipping) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we can act.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

 

Can the graffiti be cleaned off my Road / Street Name Plate?

Yes. Please contact us (including your name, address and location of the damaged plate) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we assist you.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

 

Can we get graffiti cleaned?

The Council has a procedure and time scales for dealing with graffiti on its own land, buildings, highway signage and street furniture.

The Council will also deal with graffiti, especially obscene, racial and sexual, on buildings such as, railway companies, educational institutions and other statutory undertakers. This also applies to property such as, telecommunication plant & equipment, mailboxes, transport shelters, etc.

For graffiti incidents on privately owned buildings / land we can provide information on companies who provide a professional removal service if required. Telephone us on 01268 882200 or email streetscene@castlepoint.gov.uk