Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page


Castle Point Borough Council will be closed from Christmas Eve and will re-open for telephone enquiries and pre-booked office appointments at 8.45 am on Tuesday 4th January 2022.

Castle Point Borough Council would like to wish all residents a very happy and safe Christmas and best wishes for the New Year.


Graffiti is an illegal, anti-social activity that creates a negative impression of an area and contributes to people’s fear of crime.

The Council has a procedure and time scales for dealing with graffiti on its own land, buildings, highway signage and street furniture.

The Council will also deal with graffiti, especially obscene, racial and sexual, on buildings such as, railway companies, educational institutions and other statutory undertakers. This also applies to property such as, telecommunication plant & equipment, mailboxes, transport shelters, etc.

For graffiti incidents on privately owned buildings / land we can provide information on companies who provide a professional removal service if required.