Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page


Castle Point Borough Council will be closed from Christmas Eve and will re-open for telephone enquiries and pre-booked office appointments at 8.45 am on Tuesday 4th January 2022.

Castle Point Borough Council would like to wish all residents a very happy and safe Christmas and best wishes for the New Year.

Hadleigh Town Centre Regeneration

An aerial video showcasing improvements to the public realm areas in Hadleigh Town Centre can now be viewed via the Essex Highways YouTube channel


Hadleigh Town Centre has benefitted from public realm improvements designed to make shopping areas along London Road more attractive to shoppers and help ease traffic flows.  Henderson & Taylor successfully completed their works between August and October 2020 for Essex Highways.

The improvements include the installation of new paving slabs, kerbing for off-road parking along London Road along with refurbishment of existing bollards on the northern side and installation of similar new cast iron bollards to match on the southern side.

Two bus shelters have been removed and combined into a new double bus hard standing area which is designed to improve traffic flow on the route. A new bus shelter is due to be installed in February 2021.
In preparation for a future upgrade of the traffic signals at the London Road / Rectory Road junction, ducting has also been installed within the pavement to reduce the likelihood of disturbing these areas when the traffic signal renewal takes place. We anticipate the traffic signal renewal will take place in the 2021/22 financial year.