Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Highways/Footpath Maintenance FAQ's

Who is responsible for the gritting of the highway?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

There is to damage to / ruts on the grass verge, can you repair this?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

Can you get something done about a loose manhole cover outside my house / road?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

Can you replace the drain cover as it is damaged / missing?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

What do I need to do to get a vehicle crossover?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

Can you deal with barriers that have fallen over around highway works on the footpath?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

Can you remove the street work signs left on the footpath?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

Who would deal with a broken/damaged footpath?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

Can you get a pothole repaired in the road?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631