Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Highways/Footpath Maintenance FAQ's

Who is responsible for the gritting of the highway?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

There is to damage to / ruts on the grass verge, can you repair this?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

Can you get something done about a loose manhole cover outside my house / road?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

Can you replace the drain cover as it is damaged / missing?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

What do I need to do to get a vehicle crossover?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

Can you deal with barriers that have fallen over around highway works on the footpath?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

Can you remove the street work signs left on the footpath?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

Who would deal with a broken/damaged footpath?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

Can you get a pothole repaired in the road?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631