Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Housing and Communities

Head of Housing and Communities 

Telephone: 01268 882200
e-Mail:

Departmental Management

  • Craig Watts - Land Charges Manager
  • Gary Burns - Revenues Manager
  • Eddie Mosuro - Revenues & Benefits Transformation Manger
  • Nick Bale - Benefit Manager
  • Martin Roberts - First Contact Manager
  • Dominic Green - Performance & Development Manager
  • John Grisley - Housing Services Manager
  • Veronica Jackson - Housing Options Manager
  • Liz Robinson - Housing Management Team Leader
  • Mel Harris - Head of Licensing & Safer Communities
  • Rob Irwin - Housing Support Manager
  • David Randerson - Housing Development and Finance Manager
  • Rebekah Giubarelli - Local Land Charges Officer

Service Areas