Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, our operating hours remain unchanged.

You are still able to access services and information from the website 24/7 and via email and phone during operating hours.

For information and advice on coronavirus (COVID-19), and to volunteer to help in your community, please see our Coronavirus information page.

For information on our services, including waste collections, please see our Service update and information page

For information on businesses and business rates, please see our Business advice page


How To Keep The Noise Down

1. Parties

When planning a party let your neighbours know or consider inviting them along. If your neighbours are aware of what's going on, they are less likely to mind. When guests are leaving remind them about others who live in your area. Remember, the later it gets, the quieter your music should be.

We only want the best parties in Castle Point. If there is a complaint about your party, the council's environmental health team will pay you a visit.

 2. Music and TV

Although you may have the best speakers on the market, your neighbours probably don't want to know. Make sure that the speakers are away from the wall and, if possible, raised off the floor. If you can hear your music in another room, your neighbours probably can too.

3. Around and about the house

It's difficult to find enough hours in the day to fit everything in but when it comes to vacuuming the house or doing DIY consider the time and make sure that it's not too late (or too early) in the day.

 4. Animals

Leaving animals on their own is sometimes inevitable, but it does mean that they can get lonely and cause a nuisance to neighbours. Avoid leaving your dog on their own for too long and make sure that there are plenty of toys to keep them occupied during the day.

5. Alarms

If your alarm goes off when you're away from the house, it can cause a problem to those in the area. Always make sure that a key holder can be contacted just in case. Make sure that your alarm is maintained regularly to ensure that it doesn't go off accidentally.

Contact Environmental Health

Contact us