Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

We ask that all residents #StayHomeSaveLives – see a Message from the Leader of the Council


Message from Mayor of Castle Point Councillor Colin Riley

From July 4th new changes on lockdown come into place. Pubs, bars and restaurants are able to open subject to government guidelines.

We want our residents to enjoy themselves but it is important we all act responsibly.  

  • Stay alert and stay safe to help prevent spreading the virus.
  • Keep a safe distance from others  and continue to wash your hands regularly.

If you do go to the  pub, have fun but be sensible;show respect for others and do not do anything that puts you or other people at risk.

Local Council Tax Support

What is Council Tax Support?

Local Council Tax Support is a discount for Council Tax. The level of discount is based on the income of the household. Currently the maximum discount is 70% of Council Tax for working age households and up to 100% for pensioners.

There will be no change to the Local Council Tax Support scheme from 2019/20 to 2020/21.

The key elements of the current 2019/20 Local Council Tax Support scheme are:

  • As directed by central government, all pensioners are treated as protected, meaning that the financial impact of changes falls on working age households only.
  • The scheme is means tested, using many of the principles of the previous Council Tax Benefit scheme, which enables specific protections to be applied to vulnerable groups, households with children, and households with disabilities.
  • The scheme incentivises work by disregarding £25 per week of earned income.
  • Child Benefit is counted in full as income when calculating entitlement.
  • Claims for Local Council Tax Support cannot be back dated.
  •  As far as possible the scheme allows for expected growth in demand and is easy to claim and administer. 
  •  Second Adult Rebate, previously available under Council Tax Benefit, is not part of the scheme for working age claimants.   
  • The savings limit is £6,000, meaning that claimants with capital exceeding this value are not entitled to Local Council Tax Support.
  • Non-Dependant deductions, previously applicable under Council Tax Benefit, are not included in the scheme for working age claimants.  
  • In conjunction with the Council’s ‘Local War Pensioner’ scheme, income received in respect of War Pensions for disablement or bereavement is fully disregarded when calculating entitlement.
  • Support is capped at Council Tax band D and at 70% of Council Tax liability for working age claimants, meaning all working age Council Tax Payers are required to pay a minimum of 30% of their weekly council tax bill and those living in properties banded E to H will be assessed as though they are living in a Band D property.        
  • Underlying Entitlement, previously awarded when an overpayment occurred under Council Tax Benefit, is not applicable in the scheme for work age claimants.
  • The Family Premium, previously awarded under Council Tax Benefit, no longer applies to new working age claims made from 1st April 2017 onwards.
  • The period for which a person can be absent from Great Britain and still receive Local Council Tax Support is limited to a maximum of 4 weeks (subject to specific exceptions). .
  • The Severe Disability Premium, previously awarded under Council Tax Benefit, no longer applies from 1st April 2017 onwards where another person is paid Universal Credit (Carers Element) to look after them.
  • From 1st April 2017 the Work Related Activity Component is no longer included when calculating entitlement for new applicants who receive Employment and Support Allowance (ESA) and who fall within the Work Related Activity Group.
  • From 6th April 2017 the number of Dependant Child Applicable Amounts used when calculating entitlement is limited to a maximum of two (subject to specific exceptions).

Full details of the 2017/18 scheme are available here Castle Point Reduction Scheme [S13A]

Full details of the 2018/19 scheme are available here Castle Point Reduction Scheme [S13A]

Full details of the 2019/20 scheme are available here Castle Point Reduction Scheme [S13A]

Full details of the 2020/21 scheme are available here Castle Point Reduction Scheme [S13A]