Coronavirus (Covid-19): Restrictions Easing

From Monday 19th July members no longer need to book Gym, Swimming and Sauna & Steam sessions. Non-members can still use the online booking system and Castle Point Leisure App to book. All Group Exercise Classes and Sports Hall activities will still need to be booked as normal. 

Face coverings are no longer essential. However, we strongly recommend customers to continue to wear face coverings in our centres. All staff members will continue to wear a face covering around the centre where appropriate. 

Although restrictions are now easing we must stress that not all will feel comfortable with this change and will need time to adapt. Please respect others during the time that we acclimatise to our new normal. If others wish to distance, please give them the space where possible to do so.

See full updates and details regarding restrictions easing and your membership.

Back to the list

Coronavirus (Covid-19): Information for customers

Covid Update - How our centres are changing

We’re going back to normality again (almost).

With restrictions easing again throughout the country there will be some changes to the Covid rules currently in place at our centres. Not all will go back to the way they were Pre-Covid.

Although restrictions are now easing we must stress that not all will feel comfortable with this change and will need time to adapt. Please respect others during the time that we acclimatise to our new normal. If others wish to distance, please give them the space where possible to do so.

Face coverings are no longer essential. However, we strongly recommend customers continue to wear face coverings in our centres. All staff members will continue to wear a face covering around the centre where appropriate.

Please see below how the restrictions will be changing our centres from Monday 19th July.

  • Members will no longer need to book before Gym sessions, Swimming Sessions and Sauna & Steam sessions. Simply, turn up, swipe your membership card at the barrier to gain entry.
  • Members must still book in the usual way for Group Exercise Classes.
  • Non-members will need to continue booking and paying through the Castle Point Leisure App or Online Booking system.
  • For additional assistance with the Castle Point Leisure App and Online Booking System please see our member and non-member booking guides. 
  • One way systems will be removed.
  • We will continue to have an increased cleaning regime including cleaning heavily used touch points regularly.  
  • The hand sanitising stations will stay in place so you can always keep your hands clean.
  • Cleaning equipment will continue to be provided. We urge all customers to continue to use the cleaning equipment before and after using any equipment in all areas of the building.

 

Fitness Suite

  • Members will no longer need to book a slot to use the Gym. Simply turn up, swipe your membership card at the turnstiles and at the Gym door to gain access.
  • Non-members will need to continue booking and paying through the Castle Point Leisure App or Online Booking system.
  • There will be no limit on how many times you visit or time spent in the Gym.
  • Gym equipment will be moved closer together to allow for all pieces of kit to be used. However, some stations will still have a space between for those still wishing to Social Distance.
  • We will continue with the increased cleaning regime our team currently do.
  • Cleaning equipment will continue to be provided. We urge all customers to continue to use the cleaning equipment before and after using the equipment.

 

Group Exercise Classes

  • New Group Exercise Timetable with more classes. There will no longer be 10 minutes between each class (New timetable will be released W/C 19th July and start from 26th July).
  • Group Exercise Class spaces will increase and go back to full capacity meaning more spaces in classes.
  • Please continue to use the Fire Exit doors when you finish your class to exit.
  • Cleaning equipment will continue to be provided. We urge all customers to continue to use the cleaning equipment before and after using the equipment.

 

Swimming Pool

  • Members will no longer have to book through the online booking system. Simply swipe your membership card at the turnstiles to gain access to the pool.
  • Hourly time slots will be removed. Please turn up and use the pool when you are ready. There will be no time limit.
  • Non-members will need to continue booking and paying through the Castle Point Leisure App or Online Booking system.
  • Please still come to the centre ‘Beach Ready’ to limit the time in the changing village.
  • The public swimming programme will be changed. Please see our swimming pool timetable page here.
  • Our staff will keep the current increased cleaning regime.
  • Cleaning equipment will continue to be provided. We urge all customers to continue to use the cleaning equipment before and after using the equipment.

 

Sports Hall

  • Sports Hall booking system will remain in place. Please use the online booking system to book where possible.
  • Hiring of equipment will return. Please see reception to hire equipment.
  • Rule of 6 / maximum of 2 households will no longer apply. Normal limits will apply depending on sport played.

 

Centre Café

  • Cafe seating area will return with more tables and chairs. Areas of the café will still have tables and chairs situated at a distance from others.
  • Outdoor seating will still be available for those that wish to sit outside.

 

Sauna & Steam Room

  • Members will no longer need to book a slot. Simply turn up, ask reception for the code to enter, swipe your membership card on the turnstiles to gain access.
  • Non-members will need to continue booking and paying through the Castle Point Leisure App or Online Booking system.
  • 4 person capacity limit on customers using the Sauna & Steam room will be removed.
  • Hourly time slots will be removed. Please turn up and use the Sauna & Steam room when you are ready. There will be no time limit.
  • Our staff will keep the area as clean as possible but cleaning equipment will still be available to use by customers if necessary.
  • The Sauna & Steam Room will no longer close at 1pm to clean the facilities.

 

Cleaning

  • We will continue to have an increased cleaning regime to make sure our centre is always hygienic .
  • Regular cleaning of all heavily used touch points will still take place.
  • Cleaning facilities will still be placed around the centre to be used if necessary.

 

The centres will be going back to a very similar way they were before, but again, please bear with us and be patient with other customers whilst we adapt to our new normal.

We would like to thank each and every one of you for your support during these difficult times and we are looking forward to getting back to normality with you all again.

 

Coronavirus related updates and changes to our usual services

 

Waterside Farm Leisure Centre

Area

Current Status

Fitness Suite

Open

Group Exercise Classes – Studio 1

Open

Group Exercise Classes – Studio 2

Open

Group Exercise Classes – Sports Hall

Open

Group Exercise Classes - Outside 

Open

Sports Hall

Open

Sauna & Steam Room

Open

Swimming Pool – Main Pool

Open

Swimming Pool – Teaching Pool

Open

3G Football Pitch

Open

 

 

Runnymede Leisure Centre

Area

Current Status

Fitness Suite

Open

Group Exercise Classes - Indoors

Open

Group Exercise Classes - Outdoors 

Open

Swimming Pool – Main Pool

Open

Swimming Pool – Teaching Pool

Open