Swimming Pool Booking
We have encountered some operational issues with our swimming pools now that customers can book online and pay at reception. Therefore, customers will no longer be able to book swimming sessions online or in app at both Runnymede and Waterside Farm Leisure Centres. Members can continue to swipe their cards at the barriers to gain entry and non-members will have to see reception to make payment. We believe this will greatly improve the customer experience.
All other booking systems will remain the same and you will be able to book these online or through the Castle Point Leisure App.
We've only gone and added some more awards to our collection!
The TRP Member Experience Awards are global awards where we compete against other centres around the world for the highest scores given to us by our customers!
Thank you to all of you for your support all of the awards we have won throughout this year, it couldn't have been possible without all of your support!