Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Litter and Flyposting FAQ's

Can I have a litter bin installed?

Please contact us (including your name, address and the location of where you would like the bin) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we discuss this with you.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

There is an overflowing litter / dog fouling bin, can you empty it?

Yes and thank you for bringing this to our attention.

Please contact us (including the location of the bin) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we act on this.

Can you clear the litter / rubbish in my alleyway or outside my home?

Yes. Please contact us (including your name, address telephone number and location of litter/rubbish) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we assist you.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

Can you take down / remove flyposting?

Yes and thank you for bringing this to our attention.

Please contact us (including your name, address and location of the flyposting) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we can act.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.