Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Mayoral Invitations

The Mayor is delighted to receive invitations which give the opportunity to visit local schools, voluntary organisations or groups of all kinds working in the community or to present awards, attend amateur productions or help launch new projects.

The Mayor will always do their very best to accommodate new engagements into their diary, therefore it is advisable to give plenty of notice.  Unless there are exceptional circumstances, requests must be received at least 14 working days in advance.

Contact Mayor's Office on 01268 882200  email: mayor@castlepoint.gov.uk