Coronavirus (Covid-19): Centre Closures

We are thrilled to let you know we are re-opening both centres on 25th July 2020.

All membership and swimming lesson fees will be frozen automatically, and all customers who have prepaid will be credited. All customers who have paid upfront for memberships, swimming lessons, community hall bookings and other activities will also be credited when we reopen in the future.

We are so excited about being able to re-open on Saturday 25th July. Please be aware we will still be offering free Live Facebook and Instagram classes, other home workouts including family workouts, Live Question and Answer videos and advice on how to keep up your fitness levels on our Facebook @CastlePointLeisure and Instagram @Castlepointleisure1.

For full updates and information please click here.

Online Booking System Setup Guide

Online Booking System Setup Guide

Please follow the instructions below and this will change your password for your account:

  1. Click here to begin (A new window should appear)
  2. Click “Forgotten your password?” link
  3. Enter your email into the box
  4. You should then receive an email which you will need to click the link shown in this email (if it says your email is not registered please contact the centre on 01268 694342 / 01268 756514 or at the reception desk to change your email address)
  5. You will be redirected to another webpage.
  6. Enter your Member ID. (If you do not know your member ID please contact the centre on 01268 694342 / 01268 756514 or at the reception desk to find out your Member ID)
  7. Then enter a password of your choice in the two boxes on the screen (make sure these are exactly the same)
  8. Then click Save.
  9. This should then confirm your change of password (occasionally this will come up with an error but your password will still be changed).
  10. Click here to go back to the main booking page - then type in your email and then the new password just created.

Following the above instructions should mean that you will be able to use the online booking system by typing in your email and password as normal from then on.

If you have any further issues then please contact the centre on 01268 694342 / 01268 756514 or at the reception desk for further help.