Coronavirus (Covid-19): Restrictions Easing

From Monday 19th July members no longer need to book Gym, Swimming and Sauna & Steam sessions. Non-members can still use the online booking system and Castle Point Leisure App to book. All Group Exercise Classes and Sports Hall activities will still need to be booked as normal. 

Face coverings are no longer essential. However, we strongly recommend customers to continue to wear face coverings in our centres. All staff members will continue to wear a face covering around the centre where appropriate. 

Although restrictions are now easing we must stress that not all will feel comfortable with this change and will need time to adapt. Please respect others during the time that we acclimatise to our new normal. If others wish to distance, please give them the space where possible to do so.

See full updates and details regarding restrictions easing and your membership.

Online Booking System Setup Guide

Online Booking System Setup Guide

This page is a guide for members or non-members who have already set up an account. If you are not a member please sign up sign up to make bookings.

Please follow the instructions below and this will change your password for your account:

  1. Click here to begin (A new window should appear)
  2. Click “Forgotten your password?” link
  3. Enter your email into the box
  4. You should then receive an email which you will need to click the link shown in this email (if it says your email is not registered please contact the centre on 01268 694342 / 01268 756514 or at the reception desk to change your email address)
  5. You will be redirected to another webpage.
  6. Enter your Member ID. (If you do not know your member ID please contact the centre on 01268 694342 / 01268 756514 or at the reception desk to find out your Member ID)
  7. Then enter a password of your choice in the two boxes on the screen (make sure these are exactly the same)
  8. Then click Save.
  9. This should then confirm your change of password (occasionally this will come up with an error but your password will still be changed).
  10. Return to the main booking page - then type in your email and then the new password just created.

Following the above instructions should mean that you will be able to use the online booking system by typing in your email and password as normal from then on.

If you have any further issues then please contact the centre on 01268 694342 / 01268 756514 or at the reception desk for further help.