Coronavirus (Covid-19): Centre Re-opening

Our centres have re-opened!

We are opening our centres in phases and have now re-opened the Fitness Suites, Group Exercise Classes, Sports Hall facilities, 3G Football Centre and Waterside Farm Leisure Centre's Swimming Pool. Runnymede Leisure Centre's swimming pool will re-open on Monday 28th September. The Sauna & Steam Room and Soft Play areas will remain closed due to Government guidance.

Aquatic Memberships will automatically be unfrozen on Monday 28th September unless requested otherwise by Monday 21st September. 

For full updates and information regarding re-opening and your membership please click here.

Online Booking System Setup Guide

Online Booking System Setup Guide

This page is a guide for members or non-members who have already set up an account. To sign up as a non member please click here.

Please follow the instructions below and this will change your password for your account:

  1. Click here to begin (A new window should appear)
  2. Click “Forgotten your password?” link
  3. Enter your email into the box
  4. You should then receive an email which you will need to click the link shown in this email (if it says your email is not registered please contact the centre on 01268 694342 / 01268 756514 or at the reception desk to change your email address)
  5. You will be redirected to another webpage.
  6. Enter your Member ID. (If you do not know your member ID please contact the centre on 01268 694342 / 01268 756514 or at the reception desk to find out your Member ID)
  7. Then enter a password of your choice in the two boxes on the screen (make sure these are exactly the same)
  8. Then click Save.
  9. This should then confirm your change of password (occasionally this will come up with an error but your password will still be changed).
  10. Click here to go back to the main booking page - then type in your email and then the new password just created.

Following the above instructions should mean that you will be able to use the online booking system by typing in your email and password as normal from then on.

If you have any further issues then please contact the centre on 01268 694342 / 01268 756514 or at the reception desk for further help.