Important Notices

Members no longer need to book Gym, Swimming and Sauna & Steam sessions. Non-members can still use the online booking system and Castle Point Leisure App to book. All Group Exercise Classes and Sports Hall activities will still need to be booked as normal. 

See full updates in regards to booking and Covid-19

Fire Exit Doors 

During Covid restrictions we removed the alarms for the fire exit doors to make it safer for everyone to avoid unnecessary contact with others whilst walking through the building. We have kept this in place ever since. However, this has had an impact on how we operate our centres and has made it difficult for our staff to operate effectively. Therefore, we will be arming all fire exit doors with an alarm again from Monday 23rd May.

From Monday please make sure you use the main entrance and exit to enter and leave the building.

System Maintenance Monday 23rd May

Our systems will be undergoing maintenance on Monday 23rd May to improve our systems performance and install a new online payment platform. This will affect all customer facing platforms including the online booking and mobile app. We will update this page once the works have been completed. We apologise for any inconvenience. 

Online Booking System Setup Guide

Online Booking System Setup Guide

This page is a guide for members or non-members who have already set up an account. If you are not a member please sign up sign up to make bookings.

Please follow the instructions below and this will change your password for your account:

  1. Click here to begin (A new window should appear)
  2. Click “Forgotten your password?” link
  3. Enter your email into the box
  4. You should then receive an email which you will need to click the link shown in this email (if it says your email is not registered please contact the centre on 01268 694342 / 01268 756514 or at the reception desk to change your email address)
  5. You will be redirected to another webpage.
  6. Enter your Member ID. (If you do not know your member ID please contact the centre on 01268 694342 / 01268 756514 or at the reception desk to find out your Member ID)
  7. Then enter a password of your choice in the two boxes on the screen (make sure these are exactly the same)
  8. Then click Save.
  9. This should then confirm your change of password (occasionally this will come up with an error but your password will still be changed).
  10. Return to the main booking page - then type in your email and then the new password just created.

Following the above instructions should mean that you will be able to use the online booking system by typing in your email and password as normal from then on.

If you have any further issues then please contact the centre on 01268 694342 / 01268 756514 or at the reception desk for further help.