Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Planning Policy

The 1998 Adopted Local Plan as amended and saved by the Secretary of State for Communities and Local Government in 2007, together with a number of non-statutory Supplementary Planning Documents form the current development framework for the Borough. 

The Council began preparing a new Local Plan in June 2018. On 22 October 2019, the Council agreed to proceed with the Pre-submission Local Plan and Policies Map to a Regulation 19 public consultation. The associated documents of this meeting can be found on the Agendas and Minutes Library page under 'Council'.

The New Castle Point (Pre-submission) Local Plan and Policies Map went out for a public consultation from Monday 16 December 2019 to Friday 14 February 2020. For more information on the recent consultation please visit 2019 Local Plan Consultation