Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page


Castle Point Borough Council will be closed from Christmas Eve and will re-open for telephone enquiries and pre-booked office appointments at 8.45 am on Tuesday 4th January 2022.

Castle Point Borough Council would like to wish all residents a very happy and safe Christmas and best wishes for the New Year.

Thank the recycling crews poster competition

Our recycling and refuse crews have been working hard to collect your waste throughout the last year of Covid-19 restrictions.  The Council are launching a competition to design a poster that shows how we would all like to thank them for their hard work and commitment.  This could be a picture of you waving to the crews as they pass, the importance of continuing to recycle even during Covid-19, or something else.

Poster competition

There are three age groups:

  • Ages: 0-5
  • Ages: 6-11
  • Ages: 12+

Simply design your poster and take a photo of it and email it in to there will also be a special prize for the best poster in a window for our crews to see, so add a photo of this too.  Please include the first name and age of the artist.

The best posters will be posted on our Twitter and Facebook channels, with our favourite from each age group winning a £25 gift voucher of your choice.

Closing date: 31 March 2021