Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Road Drainage FAQ's

The drains are blocked = private /the road drains are blocked = council?

Contact AWA on 08457 145145 /EEC highways 0845 603 7631

Who do I contact regarding flooding in the road?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

Can you replace the drain cover as it is damaged / missing?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631