Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Road Drainage FAQ's

The drains are blocked = private /the road drains are blocked = council?

Contact AWA on 08457 145145 /EEC highways 0845 603 7631

Who do I contact regarding flooding in the road?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

Can you replace the drain cover as it is damaged / missing?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631