Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

We ask that all residents #StayHomeSaveLives – see a Message from the Leader of the Council

Road Signs FAQ's

There is a broken traffic sign, can you fix it?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

Can we have a directional sign installed on the highway?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

 

Can you remove a damaged Road / Street Name Plate?

Yes, please contact us (including your name, address and location of the damaged plate) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we assist you.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

Can you fix the new Road / Street Name Plate on to my wall?

The rules dictate that all Street Name Plates must be affixed to posts.

Can you get my Road / Street Name Plate painted as it is rusty?

We only repair Street Name Plates if the name has become illegible. If this is the case please contact us (including your name, address and location of the damaged plate) Streetscene@castlepoint.gov.uk or telephone us on 01268 882200 so that we assist you. Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

Can I have a Road / Street Name Plate for my road?

Yes, but only to replace an existing one.

Can the graffiti be cleaned off my Road / Street Name Plate?

Yes. Please contact us (including your name, address and location of the damaged plate) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we assist you.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.