Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Self Isolation and Testing

Last Updated 24.02.22 07:00

Latest News

The requirement to self-isolate after testing positive for Covid-19 has been lifted in England; please continue to exercise caution if you have tested positive.


Current Guidance

Get Tested

Testing is a still a key part of the national COVID-19 response, allowing us to understand how the virus is spreading.

Testing in Castle Point

The nearest designated Mobile Testing Units for Castle Point are currently located at The Paddocks, Canvey Island and Woodside, Benfleet.  Both sites are being well-used. Visit the ECC COVID-19 testing page which is updated regularly

These designated mobile testing sites are currently located at The Paddocks 7 days per week and on Sunday, Tuesday and Wednesday at Woodside Hall.  The frequency can vary each week.  To assist with this we ask patrons of the sites are being asked to avoid using the car parks being used during occupancy of the Mobile Testing Units.

Lateral Flow tests are also known as rapid tests and are now available for residents to collect from 21 libraries and five other district sites, with plans to introduce more going forward.  These enable tests to be available locally to the wider population.  The tests are ONLY for people for who DO NOT have symptoms and give results in around 30 minutes. Within Castle Point, these tests are available from Waterside Farm and Runnymede Farm Leisure Centres, Canvey Island Library, Hadleigh Library and South Benfleet Library.

Waterside Farm Leisure Centre
Somnes Avenue, Canvey Island

Runnymede Leisure Centre
Castle Point Borough Council, Kiln Rd, Benfleet

Canvey Island Library
High Street, Canvey Island,
Monday 9am – 5:30pm, Tuesday-Friday 9am – 5pm, Saturday 9am – 3pm.  

Hadleigh Library
180 London Road, Hadleigh

South Benfleet Library
264 High Road, South Benfleet


Where can you get tested?

Depending on availability, you may be offered a test at:

More information on testing: Testing for coronavirus (COVID-19) - NHS (

What are mobile testing units?

Mobile testing units are now enabling more people to be tested. These are particularly useful for those who cannot easily access national facilities.

What is a lateral flow test (LFT)?

A lateral flow test (LFT) allows people who have no symptoms to find out if they are infected, but not know it yet. It's a rapid test, and you can get a result within 20-30 minutes.