Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

Message from the Mayor of Castle Point Council Councillor Colin Riley and the Leader of the Council Councillor Norman Smith

Self Isolation and Testing


Self Isolation

Self-isolate immediately if:

The period of self isolation is 10 days for those confirmed to have coronavirus and 14 days for all others. This is a legal requirement and you could be fined for not self-isolating when you have been told to do so. Details of the rules on self isolation are available from the NHS

Test and Trace Support Payment

A new package to support and enforce self isolation has been announced by the government. People will be required by law to self-isolate from 28 September, supported by payment of £500 for those on lower incomes who cannot work from home and have lost income as a result. Find out if you are eligible for a Test and Trace Support Payment.

Get Tested

Testing is a key part of the national COVID-19 response. Used alongside contact tracing and the NHS COVID-19 app it will help us understand how the virus is spreading so that we can respond to quickly stop it spreading further and save lives. To find out more about the NHS COVID-19 app and ensure you are doing your part to help protect your friends, your family and the community click here - NHS COVID-19 app

Testing in Castle Point

The nearest designated drive-through testing mobile facility for Castle Point is at The Paddocks, Canvey Island– NHS Testing,  and is being well-used. Visit the ECC COVID-19 testing page which is updated regularly

Currently the designated drive-through mobile testing site is located at The Paddocks on a Monday and Friday of each week.  This can however vary each week though.  To assist with this we ask all patrons of the Paddocks to avoid using the east side of car park.

Where can you get tested?

Testing is normally by appointment only.

Depending on availability, you may be offered a test at:

  • a local mobile testing site. Locations vary each week. Check current locations.
  • or one of the national testing centres, in Stansted or Ipswich

Who is eligible to be tested for COVID-19?

Anyone who lives in Castle Point who has symptoms of coronavirus can now get tested. To do so you should book an appointment.

You can book an appointment through the NHS COVID-19 App

You can book a test on the NHS website or call 119.

If you are an essential worker and you meet the criteria, book a test on GOV.UK

What are mobile testing units?

Mobile testing units are now enabling more people to be tested. These are particularly useful for those who cannot easily access national facilities.  Please note that it is important to get tested within 3 days of presenting symptoms, therefore we ask that you do not wait for a local mobile testing unit to become available when booking a test. You should book an appointment to get tested. The mobile testing units are not a walk-in facility.

Care home test kits

Visit GOV.UK to find out who can apply and how to apply for care home test kits

If you’re unable to visit a test centre

You may be able to book a home test on GOV.UK if you meet the eligibility criteria