Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Street Name Plates FAQ's

Can you remove a damaged Road / Street Name Plate?

Yes, please contact us including your name, address and location of the damaged plate

Online: Report Street Scene Issue
E-Mail: Streetscene@castlepoint.gov.uk
Telephone: 01268 882200 or
Visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

 

Can you fix the new Road / Street Name Plate on to my wall?

The rules dictate that all Street Name Plates must be affixed to posts.

Can you get my Road / Street Name Plate painted as it is rusty?

We only repair Street Name Plates if the name has become illegible. If this is the case please contact us including your name, address and location of the damaged plate

Online: Report Street Scene Issue
E-Mail: Streetscene@castlepoint.gov.uk
Telephone: 01268 882200 or
Visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.

 

Can I have a Road / Street Name Plate for my road?

Yes, but only to replace an existing one.

Can the graffiti be cleaned off my Road / Street Name Plate?

Yes. Please contact us including your name, address and location of the damaged plate.

Online: Report Street Scene Issue
E-Mail: Streetscene@castlepoint.gov.uk
Telephone: 01268 882200 or
Visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.