Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page


Castle Point Borough Council will be closed from Christmas Eve and will re-open for telephone enquiries and pre-booked office appointments at 8.45 am on Tuesday 4th January 2022.

Castle Point Borough Council would like to wish all residents a very happy and safe Christmas and best wishes for the New Year.

Tennis Debenture Scheme

Environment Services runs a pre-booked debenture system at John H Burrows Park, Hadleigh. For a very reasonable charge per hour your court time can be guaranteed - no more turning up and hoping a court is free. Pay for 12 months in advance and the same hour on the same day each week is exclusively yours.

If you are interested, please contact Environment Services on 01268 882200 or via email at