Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

The Livewell Campaign

The Livewell campaign aims to support families across Essex to improve their physical and mental wellbeing. It can help residents to eat well, get more active and help you find the support you need, to lead a healthy lifestyle.


The livewell website

the livewell logo and web link

The livewell website has an interactive page where you can filter activities and events by location to discover what is happening near you, from parkrun, dementia-friendly fitness classes to Meet up Mondays.  You can also get advice on nutrition, help to lose weight, healthy recipe ideas and where to get a healthier takeaway.

The website also has advice and details of where to go if you need mental health support in Essex. To see all that is available please visit the livewell campaign website

Livewell is based around six themes to support residents with health and wellbeing information and advice throughout life.

a wheel showing the six livewell themes

startwell – this is advice for families on staying healthy and safe all year round and giving children the best start

staywell – this is about how to keep a healthy lifestyle and access the right services when required

feelwell – this is about mental wellbeing. Your mental health is as important as your physical health

eatwell – this is about how to eat a healthy diet with a range of healthy recipe ideas

bewell – this lists a range of local activities available within Essex, many of which are free. 

agewell – this gives advice on how to stay fit and healthy as we get older.

Follow the conversation

See what we are doing to encourage everyone in Essex to live well on Facebook, Instagram and Twitter.