Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Supporting Local High Streets

Castle Point Borough Council is committed to supporting local businesses as Government restrictions are eased and we are continuing to help our local businesses to re-open and trade safely.

The 19th July 2021 marks Step 4 of the Government’s Roadmap for the easing of COVID-19 restrictions and removes most of the remaining legal restrictions.  Although restrictions have been lifted and many people have been vaccinated, we urge everyone to remain cautious while managing the risks.  Cases of COVID-19 remain high and it is still possible to catch and spread COVID-19 even if you are fully vaccinated.

All remaining closed businesses and venues such as nightclubs and adult entertainment venues are now able to reopen. All capacity limits at sporting, entertainment, or business events have been lifted. Hospitality venues such as pubs, restaurants and bars are no longer required to provide table service or follow other social distancing rules.

Whilst the Government is no longer instructing people to work from home if they can, the Government would expect and recommend a gradual return over the summer.

For further information, please check the Government website here: Reopening businesses and venues - GOV.UK (

The Council is keen to promote the safe re-opening of the Castle Point businesses and to encourage visitors to return safely to our retail areas. For further information on local businesses, please see Information on the businesses in our town centres

If you are visiting local shops, or using click and collect or takeaway services, please remember there are still cases of COVID-19 in England and there is a risk you could catch or pass on the virus, even if you are fully vaccinated. You are encouraged to exercise caution and consider the risks.


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