Universal Credit

Universal Credit has gone full service in certain areas in Essex and will be live in Castle Point as a full service from July 2018. Below is a video link providing an overview on what the full service entails. The overview video will cover the process of verifying your Identification, please click this GOV.UK Verify link which will sign post you to the correct website.  

Universal Credit In Action

What is Universal Credit?

This short film explains how Universal Credit works, including:

  • how it helps to make work pay
  • the support claimants get
  • what's expected in return

Universal Credit is replacing:

  • Income Support
  • Income Based Job Seekers Allowance
  • Income Related Employment and Support Allowance
  • Housing Benefit
  • Child Tax Credit
  • Working Tax Credit

Please click 'Universal Credit' for more detailed information such as ;-

  • Overview
  • How it works
  • How you'll be paid
  • How to claim

 Contact the Money Advice Service to get help budgeting and planning for Universal Credit.


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Contact us

Opening Times:

Monday-Thursday: 08:45 - 17:15
Friday: 08:45 - 16:45

Contact Options

Phone: 01268 882200 - Option 3
E-Mail: benefits@castlepoint.gov.uk