Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Verge Maintenance FAQ's

There is to damage to / ruts on the grass verge, can you repair this?

This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631

Why are verge grass cuttings not cleared?

The Council’s policy is not to collect up grass cuttings from verges or parks. This is common practise throughout the Country.

 

When will the grass verge be cut?

We aim to cut the grass verges on a three week cycle, depending on the weather.

If you require further assistance please contact us (including your name, address) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.