Accessing Council Services:
You can now access services, get advice and support, and transact with us in the following ways:
- By accessing our wide range of 24/7 online services
- By emailing directly to the relevant service
- By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri).
- By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.
Verge Maintenance FAQ's
There is to damage to / ruts on the grass verge, can you repair this?
This is responsibility of Essex County Council, Highways Department. Please contact them on 0845 603 7631
Why are verge grass cuttings not cleared?
The Council’s policy is not to collect up grass cuttings from verges or parks. This is common practise throughout the Country.
When will the grass verge be cut?
We aim to cut the grass verges on a three week cycle, depending on the weather.
If you require further assistance please contact us (including your name, address) Streetscene@castlepoint.gov.uk, or telephone us on 01268 882200.
Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF.