Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

We ask that all residents #StayHomeSaveLives – see a Message from the Leader of the Council

Water Pollution

Complaints about water or land contamination are investigated by either the Environment Agency or Castle Point Borough Council, depending on which organisation has permitted the activity. In general the majority of water contamination issues are licensed by the Environment Agency.

If you require more information or want to make a complaint about an activity licensed by Castle Point Borough Council contact the Environmental Protection team on 01268 882200 or email us

To make a complaint about an instillation licensed by the Environment Agency telephone 03708 506506.