Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Welfare and Debt - Information and Advice

There is information and advice available from the Council and other organisations during this difficult time. Therefore, this page has been designed to provide a focal point to links to specific information and will hopefully prove helpful to you, your family and businesses. Just click on your chosen subject matter.  

Benefits and financial support


Debt Advice and Support

Employment issues

Energy Efficiencies (saving you money)

Housing Options

Mental Health Support

Need help with your rent or council tax?

Other useful information for people who are;

Armed Forces



Single Parents