Reduced Services
Accessing Council Services:
- You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
- The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
- You can find information and advice on COVID-19 and our 24/7 online services on our Coronavirus information page .
Welfare and Debt - Information and Advice
There is information and advice available from the Council and other organisations during this difficult time. Therefore, this page has been designed to provide a focal point to links to specific information and will hopefully prove helpful to you, your family and businesses. Just click on your chosen subject matter.
Benefits and financial support
Businesses
Debt Advice and Support
- Budgeting calculator
- Budgeting Loans
- CAB
- Loan sharks
- Money Advice Service
- Money Saving Expert (Martin Lewis)
- National Debt line
- Online Income/Expenditure Form
- PayPlan
- Step Change Payday Loans Advice
Employment issues
Energy Efficiencies (saving you money)
Housing Options
- Advice on housing options available to you
- Repossession
- Shelter (The housing and homelessness charity)
Mental Health Support
- Child & Adolescent Mental Health Team
- Childline
- CRUSE Bereavement
- MIND
- Papyrus
- POhWER
- Rethink
- Samaritans
- The Ship Directory (Southend Info Point and Directory for Adults, Children & Families
Need help with your rent or council tax?
Other useful information for people who are;
Armed Forces
Disabled
- Blue badge scheme (parking concessions through Essex County Council)
- Bus passes (free if meeting eligible criteria)
- GOV.UK (general information)
- Shaw Trust (disabled and wanting to work)