Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page .  

Housing Advice and Homeless Enquiry Form

Personal Details

Note: Questions marked by * are mandatory


If you are homeless or believe you may be about to become homeless and would like some advice on your housing options you MUST complete this form. Please do not call into our offices unless you have an appointment. For emergencies call 0800 833162.

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