Contact us

You can contact us by messaging us on social media, by emailing us or by phoning us.

Our active hours are 08:45 - 17:15 Monday to Thursday and 08:45 - 16:45 on Friday.

 

General Enquiries

Email for general enquiries - info@castlepoint.gov.uk

Phone number for general enquiries - 01268 882200

Council Address

Castle Point Borough Council
Kiln Road
Thundersley
Benfleet
Essex
SS7 1TF

Directions to Castle Point Council

 

Department contact details

Department E-Mail	Telephone
Benefits	01268 882200
Benefit Investigation Service	01268 882250
Business Rates	01268 882233 01268 882237
Concessionary Fares (Essex County Council)	0345 200 0388
Council Tax	01268 882200
Council Tax/Business Rates recovery	01268 882298
Electoral Services	01268 882200
Environmental Health	01268 882200
Halls - Enquiries and bookings	01268 882200
Housing Services & Homelessness	01268 882200
Human Resources	01268 882294
Licensing	01268 882480
Parks and Open Spaces	01268 882200
Planning	01268 882200
Refuse & Recycling	01268 882200
Regeneration and Business support	01268 882345
Media and Press Enquiries (live and urgent issues) (Freedom of Information requests to info@castlepoint.gov.uk)	01268 882200

 

Emergency out of hours telephone numbers

Emergency out of hours for Council services (excluding housing repairs): 0800 833 162
Council Housing Tenant Emergency general repairs: 01268 919076
Council Housing Tenant Emergency gas repairs: 01702 415891

 

Sports and Recreation contact details

For information on contacting leisure and halls please visit the Castle Point Leisure website

 

Recycling Centres

Recycling centres are run by Essex County Council. See information on Canvey Recycling Centre website