Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Mixed Textiles and Clothes

Textiles sack

Working in partnership with Essex Textiles to collect textiles for reuse and recycling.

Sacks are only collected by Castle Point and Essex Textiles branded vans.

Position you Textiles Recycling bag at the edge of your property, separate from your recycling, by 7am on your collection day. Textiles is collected on the same day as your pink sack recycling collection.

Items that can be collected

Y All men’s, women’s & children’s clothing and underwear
Y Paired shoes & boots
Y Blankets, towels & bed linen
N Bric-a-brac
N Wellington boots
N Slippers
N Pillows or duvets
N Badly soiled clothing

All textiles and some items that cannot be recycled through our textile recycling collection (e.g. bric-a-brac, wellington boots) can be donated to a charity shop e.g. Barnardo's, Oxfam

Download a guide on Textile recycling:

Textile recycling - how to... [pdf] 2MB

Require a Textiles Recycling bag?

blue sack

If you would like a textile sack delivered please call: 0800 787 9071 (freephone)

or visit:

or email: 


Love your clothes