Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

CAVS (Castle Point Association of Voluntary Services)

About the service

CAVS Ways To Wellness service offers the opportunity to have an informal discussion about personal circumstances that may be concerning you and where guidance and support can be provided.

Help and guidance extends to matters that may include:-

  • Anxiety (if worrying and being anxious is overwhelming)
  • Finance (providing advice and guidance on support services available)
  • Work (advice on employment and training opportunities)
  • Community Involvement (accessing groups and volunteering)
  • Befriending (support to help alleviate loneliness and isolation)
  • Wellbeing (advice on improving personal wellbeing)
  • Keeping Active (signposting and encouragement to keep physically well)
  • Lifestyle Management (leading a positive lifestyle)
  • Children, young people, parents – (Family support and advice)
  • Housing (providing advice and guidance on support services available)

CAVS Ways to Wellness is a single point of access. Depending on your needs the team may, with consent, refer you into one of our other services or partner organisations.

Please telephone 01268 214000 and ask for the Ways to Wellness team or email them on with your enquiry.