Refuse & recycling collections will be one day late week commencing Monday 29th May, due to the bank holiday.
Please note this does not affect country route residents.
This accessibility statement applies to the www.castlepoint.gov.uk website which has been developed for and is managed by Castle Point Borough Council.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
AbilityNet has advice on making your device easier to use if you have a disability. This includes how to:
We’ve also made the website text as simple as possible to understand.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can:
We’ll consider your request and respond back to you in ten working days
We know some parts of this website are not fully accessible:
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Richard Macaskill at rmacaskill@castlepoint.gov.uk, alternatively, you can leave us some Website Feedback
All pages have a rate this page feature, this will better ebable editors to link comments with specific pages that may have a issue.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Castle Point Borough Council is committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We tested this website using the automated testing tools on SiteImprove, which reports its findings to us every week.
SiteImprove checks across the whole of our site on a regular basis and reports on:
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Issues with technology
This statement was prepared on 29/09/2020. This statement was last reviewed on 30 September 2021.
We continuously monitor our website’s accessibility unsing on automated testing tools. We have developed, and stringently follow, a style guide to ensure all our content is easy to read and is written in an accessible way.
We are working with suppliers to resolve any identified accessibility issues where we do not have direct control over their product.
British Computer Association of the Blind have a number of links to software solutions for the visually impaired.
The Thunder Screen Reader talking software is compatible with XP or later and will be immediately usable by someone who can't see to read the screen. You will have a talking computer which will speak as you press keys and read out to you what is on the screen.
NV Access Empower lives through non-visual access technology