Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.
  1. Recycling bin and bag

    Refuse and Recycling

  2. Finger pointing at screen

    Report It

  3. pencil and paper

    Planning and Building Control

  4. image- Leisure-v1.5.png

    Leisure and Halls

  5. image- council-tax-v1.4.png

    Council Tax

  6. image- Street-Scean-v1.4.png

    Street Scene

  7. image- housing-v1.4.png

    Housing & Homelessness

  8. image- Benefits-v1.4.png

    Benefits

  1. Parks and Open Spaces
  2. Business Rates
  3. Environmental Health
  4. About the council
  5. Council Meetings Online
  6. Job Vacancies
  7. Pay it
  8. Licensing

Latest news

  1. Platinum Jubilee Showreel

  2. New App Makes Travel in Essex Easier

  3. Online Fraud Clinic for Essex Businesses

  4. Castle Point 's New CEO to be appointed

  5. Have your say on a new political map for Castle Point

  6. 2022 Borough Election Results

  7. Declaration of Results - Borough Election 5th May 2022

  8. Telephone outage

Page 1 of 43 Next page Total results: 342

  • Open Portal

    Access your Council Tax, Business Rates and Landlord Schedules at the Open Portal

  • Online Shop

    Buy green waste bins, garden waste sacks, food caddy liners and order pink sacks
    at our Online Shop.

  • Community Infrastructure Levy (CIL) Examination

    Further information and updates on the CIL Examination can be found here

  • Platinum Jubilee Showreel Get Involved!

    Platinum Jubilee Showreel

    Get Involved!

  • Budgeting Tool

    Take control of your finances with our budgeting tool.

  • The Mayor's Covid Record of Reflection

    Record of Reflection

    To remember a loved one and to celebrate our key workers and volunteers please feel free to leave your respects on the Mayor's Record of Reflection.

  • Find out more about

    The Association of South Essex Local Authorities (ASELA), our shared priorities for the region and ambitious growth plans set out in a recent submission to government.
     

  • Oikos Consultation

    Oikos Marine and South Side Development consultation 

  • How to Pay

    Pay your council tax online, weekly, four weekly and monthly payment options available.

  • Big App Download Weekend Logo

    Test and Trace

    To help support NHS Test and Trace, suppress COVID-19 and protect your loved ones download the NHS COVID-19 app on your mobile phone today.

  • Weather and Traffic Information

    Traffic and Weather Information

    Useful links to local traffic and weather updates.