Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.
  1. Recycling bin and bag

    Refuse and Recycling

  2. Finger pointing at screen

    Report It

  3. pencil and paper

    Planning and Building Control

  4. image- Leisure-v1.5.png

    Leisure and Halls

  5. image- council-tax-v1.4.png

    Council Tax

  6. image- Street-Scean-v1.4.png

    Street Scene

  7. image- housing-v1.4.png

    Housing & Homelessness

  8. image- Benefits-v1.4.png

    Benefits

  1. Parks and Open Spaces
  2. Business Rates
  3. Environmental Health
  4. About the council
  5. Council Meetings Online
  6. Job Vacancies
  7. Pay it
  8. Licensing

Latest news

  1. Mayor's Charity Fundraising Day!

  2. Green Flag Award 2022

  3. Introduction of New Public Space Protection Order

  4. Community Infrastructure Levy – Consultation

  5. Silver Award renewed for commitment to the Armed Forces

  6. Early Rubbish Collection Tomorrow Tuesday 19th July

  7. Extreme Heat Advice & Service Updates

  8. Castle Point Local Plan

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  • Open Portal

    Open Portal

    Access your Council Tax, Business Rates and Landlord Schedules at the Open Portal

  • Recycling Online Shop

    Online Shop

    Buy green waste bins, garden waste sacks, food caddy liners and order pink sacks
    at our Online Shop.

  • Community Infrastructure Levy (CIL) Examination

    Further information and updates on the CIL Examination can be found here

  • Budgeting Tool

    Budgeting Tool

    Take control of your finances with our budgeting tool.

  • The Mayor's Covid Record of Reflection

    Record of Reflection

    To remember a loved one and to celebrate our key workers and volunteers please feel free to leave your respects on the Mayor's Record of Reflection.

  • South Essex 2050 (ASELA)

    Find out more about

    The Association of South Essex Local Authorities (ASELA), our shared priorities for the region and ambitious growth plans set out in a recent submission to government.

  • OIKOS Storage LTD

    Oikos Consultation

    Oikos Marine and South Side Development consultation 

  • Direct Debit Now offering monthly payment

    How to Pay

    Pay your council tax online, weekly, four weekly and monthly payment options available.

  • Big App Download Weekend Logo

    Test and Trace

    To help support NHS Test and Trace, suppress COVID-19 and protect your loved ones download the NHS COVID-19 app on your mobile phone today.

  • Weather and Traffic Information

    Traffic and Weather Information

    Useful links to local traffic and weather updates.