Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.
  • Open Portal

    Open Portal

    Access your Council Tax, Business Rates and Landlord Schedules at the Open Portal

  • Recycling Online Shop

    Online Shop

    Buy green waste bins, garden waste sacks, food caddy liners and order pink sacks
    at our Online Shop.

  • Community Infrastructure Levy (CIL) Examination

    Further information and updates on the CIL Examination can be found here

  • Budgeting Tool

    Budgeting Tool

    Take control of your finances with our budgeting tool.

  • The Mayor's Covid Record of Reflection

    Record of Reflection

    To remember a loved one and to celebrate our key workers and volunteers please feel free to leave your respects on the Mayor's Record of Reflection.

  • South Essex 2050 (ASELA)

    Find out more about

    The Association of South Essex Local Authorities (ASELA), our shared priorities for the region and ambitious growth plans set out in a recent submission to government.

  • OIKOS Storage LTD

    Oikos Consultation

    Oikos Marine and South Side Development consultation 

  • Direct Debit Now offering monthly payment

    How to Pay

    Pay your council tax online, weekly, four weekly and monthly payment options available.

  • Big App Download Weekend Logo

    Test and Trace

    To help support NHS Test and Trace, suppress COVID-19 and protect your loved ones download the NHS COVID-19 app on your mobile phone today.

  • Weather and Traffic Information

    Traffic and Weather Information

    Useful links to local traffic and weather updates.