Reduced Services

Christmas and new Year closure

Christmas treeThe Council offices will be closed from 4.45pm Friday 21 December 2018 and will re-open at 8.45am on Wednesday 2nd January 2019.

Emergency calls may be made throughout the holiday period on 01268 758357

Castle Point Borough Council wishes all its residents a Merry Christmas and good wishes for the forthcoming year.

Updated: 5 December 2018

You and your Tenancy Agreement

Your tenancy agreement is a legal document and tells you all the rules about living in your property.

Different councils have different tenancies. These give you different rights and responsibilities.

Tenancy Agreement [pdf] 214KB

Please also refer to the Tenants Handbook for guidance about living in your council home.

You can download the individual booklets of the handbook below.

  A Summary Guide to Your Tenancy Agreement - Book One [pdf] 499KB 
 Paying your Rent - Book Two [pdf] 598KB 
 Repairs and Maintenance - Book Three [pdf] 429KB 
 Tenancy and Estate Management - Book Four [pdf] 377KB 
 Transfers and Exchanges - Book Five [pdf] 362KB 
 Buying Your Home - Book Six [pdf] 483KB   
 Ending Your Tenancy - Book Seven [pdf] 363KB 
 Getting Involved - Book Eight [pdf] 430KB 
 Our Housing Services - Book Nine [pdf] 244KB 
 Useful Numbers [pdf] 87KB