Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our  Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

Housing Services Message

We are currently running a Housing Allocation Policy Consultation until 4th March – we would welcome your comments.

You and your Tenancy Agreement

Your tenancy agreement is a legal document and tells you all the rules about living in your property.

Different councils have different tenancies. These give you different rights and responsibilities.

Tenancy Agreement [pdf] 214KB

Please also refer to the Tenants Handbook for guidance about living in your council home.

You can download the individual booklets of the handbook below.

  A Summary Guide to Your Tenancy Agreement - Book One [pdf] 499KB 
 Paying your Rent - Book Two [pdf] 598KB 
 Repairs and Maintenance - Book Three[pdf] 341KB 
 Tenancy and Estate Management - Book Four [pdf] 377KB 
 Transfers and Exchanges - Book Five [pdf] 210KB 
 Buying Your Home - Book Six [pdf] 483KB   
 Ending Your Tenancy - Book Seven [pdf] 363KB 
 Getting Involved - Book Eight [pdf] 430KB 
 Our Housing Services - Book Nine [pdf] 244KB 
 Useful Numbers [pdf] 87KB