If you have had your recycling or refuse collection missed, please follow these steps to report it.
If you have the wrong day, please re-present the waste on your next collection day.
If you have presented any recycling with the incorrect items your recycling sack/box/bin will have a notififcation on it. If you have a notification correct the items and re-present on your next collection.
If you have checked all the above then you can report it to us:
*Missed collections must be reported within 2 working days of the correct collection day.
*We will try to collect your reported missed collection at the earliest possible time as resources allow.