Christmas and new Year closure
The Council offices will be closed from 4.45pm Friday 21 December 2018 and will re-open at 8.45am on Wednesday 2nd January 2019.
Emergency calls may be made throughout the holiday period on 01268 758357
Castle Point Borough Council wishes all its residents a Merry Christmas and good wishes for the forthcoming year.
Updated: 5 December 2018
About The Council
Castle Point Borough Council covers the areas of Canvey Island, Benfleet, Thundersley and Hadleigh. The Council is a highly complex body, created by statute and responsible for administering significant financial resources.
The Council is one of the largest employers in the Borough with nearly 600 staff of which half are employed directly and the remainder through contracted service providers. The Council provides for and commissions over 150 separate Council Services. Some it has a statutory duty to deliver while others are provided for the well being and benefit of the community.
Other services, including education, social services and highways, are the responsibility of Essex County Council.
Follow this Council Structure link for a full breakdown of Council Departments.
The council has a number of priorities these include Public Health and Wellbeing, Environment, Transforming our Community and Efficient and Effective Customer Focussed Services.
Please feel free to contact your Councillors should you have an issue that you feel needs addressing.
Fees and Charges
The link below incorporates the fees and charges across all of our services.
The Performance of the Council
The Council has transformed itself in recent years. In 2004 it was one of the eight worst councils in the country and was rated ‘Poor’ by the Audit Commission. In 2007, following many months of recovery, the Council was reassessed as a ‘Good’ Council and was the first in the country to make such an impressive improvement in such a short time. The Council is now regarded as an excellent example of good local government, where best practice is encouraged, exceptional value for money is achieved and services to residents are amongst the best in the country.
Equalities and Diversity
Castle Point Borough Council continues to make progress in implementing policies and strategies to improve the way the Council delivers its services to the communities in the Borough of Castle Point. We are working to ensure the requirements of the Equality Act 2010 and the new Public Sector Equality Duty which came into force on the 6th April 2011 are embedded in our services.