Reduced Services
Accessing Council Services:
You can now access services, get advice and support, and transact with us in the following ways:
- By accessing our wide range of 24/7 online services
- By emailing directly to the relevant service
- By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri).
- By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.
Council Strategies, Policies and Reports
Our Corporate Plan 2021- 2024[pdf] 3MB is an important document that sets out the strategic direction for the organisation, based around our four priorities of: Economy & Growth; People; Place; and Environment. It was agreed by Full Council in September 2020 and will be refreshed each year.
For further details please contact Ben Brook on 01268 882220 or by e-mail: bbrook@castlepoint.gov.uk.
Asset Management
- Acquisition and Disposal of Council Owned Land Policy[pdf] 1MB
- Asset Management Plan 2018-2020 [pdf] 351KB
Commercialism
Council Rules and Procedures
Complaints
Equality and Diversity
Finance and Risk
- Annual Statement of Accounts
- Financial Regulations and Procedures - July 2021[pdf] 713KB
- Treasury Managements Strategy 2021-22[pdf] 347KB
- VFM Strategy - September 2019 [pdf] 198KB
- Risk Management Policy [pdf] 128KB
Fraud and Whistleblowing
Health and Safety
Human Resources and Equality
- Human Resources Strategy - 2018 [pdf] 333KB
- Single Equality Scheme July 2010 [pdf] 284KB
- Workforce Plan 2020 - 2021[pdf] 141KB
ICT
Information Governance
- Covid 19 Privacy Notice October 2021[pdf] 104KB
- Data Protection Act Corporate Policy March 2022[pdf] 84KB
- Data Protection Act Request Form [pdf] 148KB
- Document retention policy 2021 (Revised June 21)[pdf] 491KB
- Privacy vs Data Sharing Castle Point Nov 11 [pdf] 355KB
Leisure
Licensing
Procurement
- Castle Point Terms and Conditions
- Commissioning and Procurement Policy [pdf] 186KB
- Contract Procedure Rules[pdf] 248KB
Surveillance and Enforcement
- Environmental Health Statement of Enforcement Policy (rev7) (08-2014) [pdf] 197KB
- CCTV POLICY V 5 October 2020[pdf] 306KB
- CPBC Prosecution policy and charging code 2020 [pdf] 206KB
- CPBC RIPA Policy 2022[pdf] 358KB
Inspection and Improvement Reports
Below are links to the Annual Audit & Inspection Reports