Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Equality and Diversity

Castle Point Borough Council continues to make progress in implementing policies and strategies to improve the way the Council delivers its services to the communities in the Borough of Castle Point. We are working to ensure the requirements of the Equality Act 2010 and the new Public Sector Equality Duty which came into force on the 6th April 2011 are embedded in our services. For information on equality and our approach to delivering services to all parts of our community please view the links below.